Questions, Met with Sunlight

Completely. Every game, every feature and your daily Sun Coin refills cost nothing — today and permanently. Optional subscriptions exist for fans who want larger fictional coin allowances and cosmetic perks, but no game or capability is ever locked behind payment.

No — and that's by design, not a loophole. Sole Vivo is a social casino: you cannot deposit, win or withdraw real money anywhere on the platform. Sun Coins are fictional, with no cash value and no way to convert them into anything outside the games.

Our fictional virtual currency — think of them as points in a board game. You receive 1,000 at registration, refills arrive daily for free, and balances rise and fall as you play. They can't be sold, transferred, withdrawn or exchanged, per our Terms.

You can open any game demo on the Games page without signing up. A free account adds a persistent coin balance, your nickname in the header and access to subscription perks if you ever want them. Registration takes under a minute.

Because casino-style entertainment is adult entertainment, full stop. Reels, wheels and cards carry imagery and excitement patterns designed for grown-ups, and we hold that line firmly even without real-money stakes. It's also an industry best practice we believe in.

Three tiers — Alba (C$4.99), Meriggio (C$9.99) and Tramonto (C$19.99) per month — each granting a monthly allowance of fictional Sun Coins plus cosmetic extras. They renew automatically, cancel in two clicks and never affect game odds. Details live on the Sun Coins page.

Yes — from your account settings or by emailing support@terradelsolevivo.com. Cancellation takes effect at the end of the paid month, you keep any coins already granted, and there are no retention calls, guilt screens or hoops.

Outcomes are generated randomly within each game's fictional parameters. Because nothing of value is at stake, there's no house edge to hide — but we still publish how the games behave because trust matters more here than anywhere. Spins are for drama, not for destiny.

No. Our games share aesthetics with casino classics, not mathematics. Nothing you learn at Sole Vivo predicts or improves real-money gambling results, and we'd discourage thinking of it as practice. It's a different activity wearing similar clothes.

Oui, entièrement. Every page, game interface and policy exists in French at the same depth as English. Click FR in the top menu and the entire experience switches — and support answers happily in either language.

The minimum that keeps the platform running: account basics (name, email), gameplay statistics and limited technical data, all detailed plainly in our Privacy Policy. We operate under PIPEDA and Québec's Law 25, and we never sell personal data to anyone.

One email to privacy@terradelsolevivo.com from your registered address. We confirm within 48 hours and erase your account and personal data within 30 days, except the few records law requires us to keep (like subscription invoices).

Any modern browser on phone, tablet or desktop — Chrome, Safari, Firefox and Edge all work beautifully. There's nothing to install: games run directly on the page, and the layout adapts from large desktops down to the smallest phones.

First: thank you for noticing — that awareness matters. Visit our Responsible Play page for a gentle self-check and Canadian support resources. You can also email support to freeze your account for any period you choose, instantly and without questions.

Terra del Sole Vivo S.R.L., a small independent company in Silandro — eleven people who build, draw, translate and support everything you see. Our story, values and platform details are on the About page; our revenue model is published in full on the Business Model page.

Within 48 hours, in English or French — your choice. Use the contact form for anything detailed, or email support@terradelsolevivo.com directly.